Shipping Policy

At Build Plate Designs, every item is made to order. Please review our shipping details before placing your order.

Processing Times

• Made-to-order items typically ship within 3–7 business days.

• Custom orders may require additional time depending on the complexity. Estimated processing times will be communicated at checkout or via email.

Shipping Rates & Methods

• Shipping rates are calculated at checkout based on the buyer’s location and selected shipping method.

• We primarily ship via USPS, UPS, or FedEx, depending on the order size and destination.

Delivery Estimates

• Standard U.S. delivery: 3–7 business days after shipping.

• International delivery: 7–21 business days, depending on customs and carrier delays.

• Please note: delivery times are estimates and not guaranteed.

Order Tracking

• Once your order ships, you will receive a confirmation email with tracking information.

Incorrect Addresses

• Buyers are responsible for providing the correct shipping address at checkout.

• We are not responsible for packages lost or delayed due to incorrect or incomplete addresses.

Delays & Carrier Issues

• We are not liable for shipping delays caused by the carrier, weather conditions, customs, or other circumstances beyond our control.

Lost or Damaged Packages

• If your package is lost in transit, please contact us and we will assist you in filing a claim with the shipping carrier.

• If your item arrives damaged, please contact us within 7 days of delivery with photos of the damage for a replacement or refund.